📞 0800 135 7663 — Mon–Fri 8am–4pm ASHP specialists · UK-wide
Part of
🌿 Renewable Helpline · ASHP specialists

Keep your heat pump running at its best.

Specialist air source heat pump service and maintenance plans — from annual servicing to fully inclusive Priority Care. Same trusted UK team across both helplines.

Free to call · Monday–Friday 8am–4pm
📞 0800 135 7663
MCS-certifiedApproved engineers
Up to £9,000Grant help available
Fully insuredWork guaranteed
Trusted partnerOctopus, E.ON & councils
UK-wideLocal engineers
What our plans cover

Expert ASHP service and maintenance

Keeping your heat pump efficient, reliable and fully documented — all year, every year.

System Inspection

Visual inspection of indoor and outdoor units by a qualified engineer, with electrical and control safety checks.

Filter & Component Care

Filter and strainer inspection and cleaning, condensate and drainage checks, glycol level check.

Hot Water Cylinder Check

Inspection of the hot water cylinder, safety devices and controls, and system-wide performance review.

Labour-Inclusive Support

Labour for diagnostics and maintenance of outdoor unit, hydrobox, controls, pipework, valves and sensors.

Service Documentation

Full service records provided for warranty support, manufacturer requirements and your peace of mind.

Combined Whole-Home Plan

Combine Priority Care with Roof Helpline's Solar-Shield for full whole-home cover at £43/month.

One-off servicing

Book a one-off heat pump service

Need a single service with no commitment? Book one of these any time you like.

ASHP only
One-off ASHP Service
A complete annual service for your air source heat pump.
£250one-off
 
Book a one-off service →
ASHP + cylinder
One-off ASHP + HWC
A full service for both your heat pump and hot water cylinder.
£270one-off
 
Book a one-off service →

💡 Or get more for less with a care plan

The exact same annual service is cheaper on a plan — Essential Care is just £175/year (that's £75 less than a one-off) — plus you get more included, the cost spread from £15/month, and continuous cover so you never miss a service. Take a look 👇

ASHP care packages

Plans from £15/month

12-month fixed-term plans — pay monthly or annually. Available to mainland UK private domestic residential properties.

Monthly Annual Save with annual
Annual servicing
Essential Care
Straightforward annual servicing — safely, efficiently and reliably, year after year.
£15/mo
 
  • Visual inspection (indoor & outdoor)
  • Electrical & control safety checks
  • Operational performance review
  • Filter & strainer inspection
  • Condensate & drainage checks
  • Glycol level check
  • Service documentation
Labour inclusive
Priority Care
Annual servicing plus ongoing labour-only maintenance support and priority access.
£30/mo
 
  • Everything in Complete Care
  • Labour for diagnostics & maintenance
  • Fault identification & investigation
  • Outdoor unit & hydrobox care
  • Controls, pipework & sensors
  • Priority access to service visits

Please note: these are maintenance and servicing plans, not an insurance policy. They cover scheduled servicing and the support listed on each plan for air source heat pumps in private domestic residential properties. They are not a warranty and do not cover the cost of replacement parts. 12-month minimum term applies. Prices include VAT.

Whole-home plan

Priority Care + Solar-Shield. One plan, total cover.

Get Priority Care for your heat pump combined with Roof Helpline's Solar-Shield for your roof and solar PV — all in one. Save £16/mo vs subscribing separately — that's £192 a year.

🌿 For your heat pump (Priority Care)

  • Annual ASHP service & performance review
  • Labour for diagnostics & maintenance
  • Fault identification & investigation
  • Outdoor unit & hydrobox care
  • Controls, pipework & sensors
  • Priority access to service visits

🏠 For your roof & solar (Solar-Shield)

  • Annual professional PV clean
  • Annual PV performance check
  • Full gutter & roof inspection
  • Roof penetration & seal check
  • Inverter, wiring & fixings check
  • 50% discount on repairs
£43/mo
£59/mo separately
Save £16/mo
New heat pump?

Thinking of installing an air source heat pump?

Switching from a gas, oil or LPG boiler? Our trusted installation partner Eco Home Insulation designs and fits MCS-certified heat pumps — and handles your government grant application from start to finish.

  • Free home survey & heat-loss assessment
  • Help claiming up to £9,000 Boiler Upgrade Scheme grant
  • MCS-certified install, fully guaranteed
  • Then keep it protected with a care plan above
Free install quote

Tell us about your home — we'll be in touch fast.

No obligation · We never share your details with third parties.

Thanks — we've got it!

One of our team will be in touch shortly. Need us sooner? Call 0800 135 7663.

What our partners say

Trusted by energy companies & councils

The same team behind the Renewable Helpline network — a trusted delivery partner for some of the UK's biggest energy names.

★★★★★

"As a company they are very helpful, polite, reliable and always show good levels of workmanship and cleanliness."

OEOctopus EnergyEnergy supplier
★★★★★

"DM Developments (Inskip) Ltd has delivered energy-efficiency fabric and renewable measures to a very high standard, maintaining an excellent health and safety record, and is a trusted and preferred delivery partner. I would have no hesitation in recommending your services to other organisations."

ENE.ON NextEnergy supplier
★★★★★

"We have an excellent working relationship with Eco Home Insulation."

CCCeredigion County CouncilLocal authority

One trusted family of companies. Heat Pump Service Near Me is part of Renewable Helpline — the sister company to Eco Home Insulation, both operating under parent company DM Developments (Inskip) Ltd. So when our partners praise any one of these names, they're talking about the same trusted team that will look after your heat pump.

Helpline network

We're part of the Renewable Helpline family

The same trusted UK team that runs Renewable Helpline — specialist renewable energy support, servicing and repair across the country. Visit the main site to see all our services.

Visit Renewable Helpline →
Common questions

Heat pump questions, answered

How much does a heat pump service plan cost?

Our air source heat pump care plans start from £15/month for Essential Care. Complete Care is £18/month and Priority Care, which includes labour, is £30/month. Choosing annual billing saves you money on every plan.

How much is the heat pump government grant?

The Boiler Upgrade Scheme offers £7,500 for most homes, and up to £9,000 for off-grid homes currently heated by oil or LPG. Our installation partner Eco Home Insulation can check your eligibility and manage the application.

How often should a heat pump be serviced?

Once a year. Annual servicing keeps your air source heat pump running efficiently, protects your manufacturer's warranty, and catches small issues before they become expensive faults. Every care plan includes it.

Is a care plan the same as insurance?

No. Our care plans are maintenance and servicing agreements, not insurance policies or warranties. They cover the scheduled servicing and support set out on each plan, and don't cover the cost of replacement parts.

Do I need to have bought my heat pump from you?

No. Our care plans are open to all air source heat pump owners across mainland UK, whoever installed your system.

Ready to protect your heat pump?

Choose a care plan online in minutes, or call our ASHP specialists free for a chat.